Blog LBS GROUP

Useful articles for entrepreneurs, company employees and everyone,

who is interested in CRM, ERP and the IT industry.

Simplify communication with customers: SMS messages and chatbots from SMS Club

Reading time: 2 minutes

Effective communication with customers is a key success factor for any business. People want to receive operational information, to be aware of promotions, news and important announcements. Therefore, companies should look for quick and convenient ways to communicate with their audience..

In this article, we will reveal the capabilities of basic tools and their integration with modern technologies. You will learn why exactly these solutions are beneficial and how they will help simplify communication with the existing client base and attracting new CA.

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Why Ukrainian companies should switch from 1C and Bitrix to Ukrainian CRM and ERP systems

Reading time: 2 minutes

n today's business, effective customer relationship management (CRM) and enterprise resource planning (ERP) are becoming increasingly important to the success of companies. Ukrainian companies, in particular, should take into account the transition from well-known international solutions, such as 1C and Bitrix, to domestic CRM and ERP systems. In this article, we'll look at a few key reasons why such a transition makes sense.

1. The most obvious reason is the war. In our opinion, any company that uses Russian systems should understand the risks that this entails. Using Russian services can create problems in terms of compliance with sanctions and other restrictions. Bitrix24 has been blocked since June 1, you should understand that 1C and AmoSRM will soon be blocked as well..

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Everything you need to know about ERP and CRM systems

Reading time: 2 minutes

In today's business environment, effective customer relationship management (CRM) and enterprise resource planning (ERP) are becoming key success factors for companies of all sizes and industries. Whether you are a small business owner or the head of a large corporation, knowledge of these systems is essential to the growth of your business. In this article, we will look at the main aspects of ERP and CRM systems, their benefits and how they can contribute to your success.

The ERP system (Enterprise Resource Planning) is a complex software that combines various functions and processes of the company's internal management. It includes modules for finance, inventory management, logistics, production, resource planning and other aspects of operations. The ERP system provides a comprehensive view of the company's business processes, allows you to automate routine operations, optimize the use of resources, and increase productivity.

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5 useful tips for choosing and implementing CRM and ERP systems

Reading time: 2 minutes

CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems are becoming increasingly important for modern enterprises. They help automate business processes, improve customer interactions, optimize resource management, and increase productivity. However, the selection and implementation of such systems can be complex and require a careful approach. In this article, we offer five useful tips for the successful selection and implementation of CRM and ERP systems

1. Define your business needs: Before choosing a CRM or ERP system, it is important to clearly define your business needs. Conduct an analysis of current business processes and identify areas that need automation or improvement. Establish goals and expectations for the system to select appropriate features and capabilities. Make a list of requirements that the system must meet in order for it to effectively support your business processes.

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Opening the door to success: A story about the benefits of using an ERP system

Reading time: 2 minutes

A well-known businessman, John was the owner of a large company that produced and supplied goods all over the world. In his business, he faced many challenges - from complex accounting procedures to inefficient inventory management. And, of course, it was necessary to find a solution to rise to a new level of success.

One day, he met with his colleague, who told him about the ERP system. It was like opening up a new world for John. He was going to choose the system that would be able to provide his business with all the necessary tools and functions.

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One system for everything: 5 incredible advantages of Odoo for the beauty business

Reading time: 2 minutes

In today's world of beauty business, effective management is the key to success. From inventory and sales management to scheduling and providing high-quality customer service, every detail counts. And here Odoo acts as your indispensable assistant, which will help you ensure the successful operation of your beauty business. Let's take a look at five incredible benefits of Odoo for the beauty business:

1. Integrated ERP system: Odoo combines all key management functions, including sales, inventory, finance, scheduling and more, in one integrated platform. This means you can forget about the incompatibilities of other individual programs and use one system for all your needs.

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Show your production the path to efficiency: 5 incredible advantages of Odoo

Reading time: 2 minutes

In today's manufacturing world, where speed, quality, and efficiency play an important role, you need to have the tools to help you succeed. And Odoo is a software that can transform your production to an unrecognizable level of productivity. Let's take a look at five incredible benefits of Odoo for manufacturing:

1. Integrated ERP system: Odoo combines all key management functions, such as warehousing, production accounting, purchasing, sales and finance, in one integrated platform. This means you can manage all aspects of your production from one place, without having to use several different applications.

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Track the effectiveness of the sales department with the help of ERP and CRM systems

Reading time: 2 minutes

In today's business, the sales department plays an important role in the success of the company. The effectiveness of the sales force directly affects the overall profitability and growth of the organization. However, in order to achieve maximum efficiency, it is necessary to have mechanisms for controlling and tracking the work of the sales department. In this article, we will look at how ERP and CRM systems can help you in this process.

1. Automation and centralization of data: ERP and CRM systems allow you to collect, store and process sales data in a single, centralized system. You can track all stages of the sale, starting from the first contact with the client and ending with the conclusion of the agreement. This allows you to have a complete picture of sales, as well as find out which customers are at which stage of the sales funnel.

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CRM and ERP: ensuring synchronization and integrity of data in your company

Reading time: 2 minutes

In today's business environment, where volumes of data are constantly growing, effective data management and integration are critical to a company's success. CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems play a key role in ensuring data synchronization and integrity across all aspects of your company's operations.

The CRM system is aimed at managing interaction with customers, from the creation of a contact to the conclusion of a deal. It collects, analyzes and stores data about customers, contacts, deals, interactions and interaction history. A CRM system allows you to create and manage customer profiles, track communications, build relationships and provide a personalized approach to each customer. But for all this to work effectively, synchronization with other systems, in particular with ERP, is required.

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