Integrations
If you want to increase the efficiency of your company, then business automation is a great solution. And if it is carried out thanks to CRM and ERP, the results will not will not be long in coming.
A huge advantage of our system is the ability to integrate with applications, various services and programs.
Why do you need Integration?
To appreciate all the advantages and flexibility of the Odoo platform, let's determine what practical benefits of integrating the system with the site.
01
All in one
Information about customers and their actions is concentrated in one place. The system guides potential customer through the entire sales funnel and allows you to find out at what stage he left the "distance" and did not take the necessary action.
02
Mailing and telephony
Integration with mailing and telephony allows you to save all data and communication history. Search using filters and get the necessary information.
03
Analytics
Looking for the reason for bounce rate? Integration with analytics is a complete control not only of data, but also the quality of employees\' work. The system analyzes at what stage of communication with the client, errors occur that lead to failures.
04
Control
The program monitors employees, which allows you to identify the most productive or unscrupulous. You will see a picture of how many mailings or calls the manager made, how well he worked with the client. Plans and reports for the past period are also available.
05
Data
Integration with databases will allow you to structure and systematize all information about customers. Contacts, sales data and other information will be structured and stored in its place.
06
Automation
Set possible scenarios in the system. And when working with clients, in a certain sequence of actions, the system will react automatically. For example, after receiving data about the client, the program will issue possible commercial or promotional offers.
CRM/ERP system Integrates with all systems
Integration
Integration with 1C
If you do not want to abandon the old, familiar 1C - integration allows you to automatically import all data, upload nomenclatures and other documentation. Synchronization of all necessary documents is also provided. You can work in a simple and advanced CRM, and send the received information to 1C. Flexibility of the of the system allows you to customize these mechanisms.
Integration with delivery services
This is the ability to control all transport and logistics routes, manage them and correct deficiencies in a timely manner.
Integration with analytics
Gives a complete picture of traffic sources, be it the results of advertising campaigns or the arrival of a client from organic traffic. In the system you will see it by your tags.
Integration with banking
Integration with financial institutions helps to control all transactions, financial operations.
Integration with email and telephony
Allows you to get full statistics of email conversion. You can build a chain of consecutive emails for the client. As for telephony, the work of modern call center is difficult to even imagine without CRM, especially if managers have to process large amounts of information. Data storage, detailed information about products and promotions - makes it possible to quickly respond and deliver information to the client.