SUPPORT
If you have already installed a CRM system and want to optimize the work of your company - LBS Group will help you in the implementation and provide support at any stage.
In order for the company to adapt to the implementation of the CRM system as quickly as possible, you will need technical support. This will significantly increase productivity and lead to the set goals. LBS Group specialists not only train staff, but also provide many other, no less priority services.
LBS Support at All Levels
Our specialists do not work on the principle - to implement everything at once.
A rational and systematic approach allows you to achieve better results. And, as it is not paradoxical, in a short time.
Your company may need technical support. The degree of support depends on availability of in-house IT specialists of the company, as well as the size and complexity of the project
What do we offer to our clients?
Warranty service
Adaptation to business needs
Installation and implementation
Online support when choosing any service package
Support during system operation
Project testing and analysis of results
Expansion of system capabilities and tasks during use, adaptation to new requirements
Help in choosing a suitable system and package of services for the specifics and capabilities of the business
Consultation by phone
Help in integration with other projects
Techical Support For convenience, we offer our customers 3 packages of technical support
STANDARD
online consultations
personal office
10 applications/month.
development
on platform 4 h.
on platform 4 h.
consulting on installation and start-up of the system
BUSINESS
online consultations
ofline consultations
personal office
20 applications/month.
remote support
incident management
development on platform10 h.
VIP
online consultations
ofline consultations
personal office
30 applications/month.
remote support
incident management
(immediately)
(immediately)
development on platform 30 h.